60-Day Manufacturing Defect Warranty

Our 60-Day Manufacturing Defect Warranty

Every YOULYA piece is made to be enjoyed with confidence. If a manufacturing defect appears within 60 days of delivery, contact us and our team will review the case.

What the warranty covers

• Manufacturing defects in stitching, seams, zippers, buttons or fastenings.
• Fabric or finishing defects caused during production.
• Faults that affect the normal use of the item and are confirmed after inspection.

What is not covered

• Normal wear and tear, misuse, accidental damage or improper storage.
• Damage caused by alterations or by not following the care instructions.
• Fit or size preference, or natural variations in colour and texture that are not manufacturing defects.

How to make a claim

Contact YOULYA within 60 days of delivery and provide your order number, a clear description of the issue and clear photos. After inspection, we will offer the appropriate solution for the case, which may include repair, replacement or refund in line with applicable consumer rights.

Please note: This warranty covers manufacturing defects. It is separate from change-of-mind returns and exchanges.